Syncing your contacts and calendars

Now that you know how to manage your calendar, you may want to sync your information to or from another platform. For example, you may want all the meetings you’ve created in your Fireberry calendar to also appear in your email calendar. Below you’ll learn how to do this and more using the different sync options. 

By syncing your contacts and calendars, each platform you use can stay fully up to date with the most recent information. For example, newly created contacts from your email can immediately appear in your system. The different sync options will help you manage your data in one place and avoid having to work across multiple platforms. 

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Step 1: Connecting your account

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To sync an account to Fireberry, first click on your profile picture, and then click the green Profile button to open your profile settings. Next select Sync Calendars & Contacts from the left sidebar and then click Connect under either the Google or Office 365 options, depending on the provider you want to sync.

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By clicking Connect you’ll open an authentication page where you’ll be prompted to log into your account. Once you log in, click the Allow access button to allow Fireberry to access and then sync your contacts and calendar. You can now set up the sync settings.

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Step 2: Sync settings

Now that you’ve connected your account, you can set the type and direction of the synced accounts. The sync type will set if you’d like to sync your Contacts, your Calendar, or both. Mark the circle next to the types you’d like to sync. 

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You can now choose the direction for each sync type. There are three options:

• Fireberry > Google / Office 365: Data will only be transferred from Fireberry to the selected email provider. For example, if you create a contact in Fireberry, it will be added to your email account.
• Google / Office 365 > Fireberry: Data will only be transferred from the selected email provider to Fireberry. For example, if you create a contact in your email account, it will be added to Fireberry.
• Full Sync: Data will be transferred in both directions between Fireberry and the selected email provider. By selecting this option, your contacts and meetings in both your email account and Fireberry will correlate. 

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How it works

As soon as you save the sync settings for your newly connected account, the sync process you chose will start. It can take up to 24 hours for the initial sync to complete. Each sync type has its own sync settings, as are detailed below.

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Contacts

Your contacts will be transferred in the direction you’ve chosen once a day. This means that every time you create a new contact, it will be transferred to the chosen platform within 24 hours. Each contact which is synced will transfer the following three fields: First Name, Phone, and Email. In this way, your contacts will stay up to date between platforms, and you’ll easily be able to contact people you’ve been in touch with. 

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Calendar

The initial sync will transfer all your future calendar activities. However, past meetings, meaning those that occurred before the current date, will not be transferred in either direction. Each meeting which is synced will transfer the following five fields: Subject, Start Date, End Date, Location, and Description.

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Your meetings will then continuously sync whenever a meeting is created, updated, or deleted from a platform. Fireberry will transfer your meetings to the selected email account immediately. Meetings which are created, updated, or deleted in your email provider will be transferred to Fireberry once an hour. By continuously syncing your calendars, you’ll be able to stay on top of your schedule and never miss an important date or rescheduled meeting.